Your privacy matters to filbit. This Privacy Policy explains what personal data filbit collects when you use the filbit platform, how that data is used, who it may be shared with, and what rights you have under Philippine law. Please read this document carefully before creating a filbit account.
filbit ("filbit", "we", "us", "our") is committed to protecting the privacy and personal data of every user ("you", "your") who accesses or uses the filbit platform at filbit.app. This Privacy Policy describes how filbit collects, processes, stores, shares, and protects your personal information in connection with your use of the filbit website, mobile platform, games, and related services. This Policy is issued in compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations. By registering a filbit account or using any filbit service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Privacy Policy applies to all personal data collected by filbit through the filbit.app website, the filbit mobile application, customer support channels, and any other filbit-operated service. It applies to all registered filbit account holders, visitors to filbit.app, and any individual who contacts filbit for support or information.
filbit acts as the Personal Information Controller (PIC) under the Philippine Data Privacy Act with respect to the personal data it collects directly from users. Where filbit engages third-party service providers to process data on its behalf, those providers act as Personal Information Processors (PIPs) and are bound by data processing agreements consistent with the DPA.
Philippine Data Privacy Act Compliance: filbit is registered with and subject to the oversight of the National Privacy Commission (NPC) of the Philippines. All data processing activities described in this Policy are conducted in accordance with the principles of transparency, legitimate purpose, and proportionality as required by the DPA.
filbit collects the following categories of personal data from users of the filbit platform:
filbit collects personal data through the following means:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, KYC data |
| Age verification (21+ requirement) | Date of birth, KYC documents |
| Processing deposits and withdrawals | Financial data, identity data |
| Anti-money laundering (AML) compliance | Identity, financial, transaction data |
| Fraud prevention and security | Technical, behavioral, financial data |
| Responsible gaming monitoring | Gaming, behavioral, identity data |
| Customer support | Identity, contact, gaming data |
| Promotions and bonus management | Identity, gaming, financial data |
| Platform improvement and analytics | Technical, behavioral data (aggregated) |
| Regulatory reporting to PAGCOR and NPC | Identity, financial, gaming data |
filbit will not use your personal data for any purpose incompatible with those listed above without first obtaining your separate consent or as otherwise permitted by the DPA.
filbit processes your personal data on the following legal bases under the Philippine Data Privacy Act:
filbit does not sell your personal data to third parties. filbit may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
Cross-border transfers: Where filbit transfers personal data outside the Philippines (e.g., to cloud infrastructure providers), filbit ensures that appropriate safeguards are in place consistent with NPC guidelines, including contractual clauses that provide equivalent data protection standards.
filbit retains your personal data for as long as your filbit account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, filbit will securely delete or anonymize your personal data in accordance with NPC-approved disposal methods.
filbit uses cookies and similar tracking technologies on filbit.app to provide a functional, secure, and personalized experience. The following types of cookies are used:
You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies may affect the functionality of the filbit platform.
Under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by filbit:
Request a copy of the personal data filbit holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data in your filbit account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used format for transfer to another service provider.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe filbit has violated your data privacy rights.
To exercise any of the above rights, please contact the filbit Data Privacy Officer at [email protected]. filbit will respond to verified requests within fifteen (15) business days in accordance with NPC guidelines.
filbit implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Data Breach Notification: In the event of a personal data breach that is likely to result in serious harm to affected individuals, filbit will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected users without undue delay, in accordance with the DPA and NPC Circular No. 16-03.
⚠️ Age Restriction: The filbit platform is strictly for users who are 21 years of age or older. filbit does not knowingly collect personal data from individuals under 21 years of age. If filbit discovers that personal data has been collected from a person under 21, that account will be immediately closed, all data will be deleted, and any funds will be handled in accordance with applicable regulations.
If you are a parent or guardian and believe that a minor has registered a filbit account or provided personal data to filbit, please contact filbit immediately at [email protected] so that appropriate action can be taken.
filbit reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or filbit's data processing practices. When material changes are made, filbit will notify registered users via email or a prominent notice on filbit.app prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the filbit platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must cease using filbit and may request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by filbit, please contact the filbit Data Privacy Officer:
filbit Data Privacy Officer
Email: [email protected]
Available: 24 hours a day, 7 days a week
Response time: Within 15 business days for data privacy requests
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. For more information, visit the NPC's official channels.
For responsible gaming concerns, please visit our Responsible Gaming page or review our Terms & Conditions.
All data transmitted between your device and filbit.app is protected by TLS encryption. Your personal and financial information is never sent in plain text over the internet.
filbit staff can only access your personal data on a strict need-to-know basis. Role-based permissions and audit logs ensure your data is never accessed without authorization.
filbit is registered with the National Privacy Commission of the Philippines as a Personal Information Controller, fully accountable under the Data Privacy Act of 2012.
filbit will never sell your personal data to third parties for marketing or any other commercial purpose. Your data is used only to operate and improve the filbit platform.
In the unlikely event of a data breach, filbit will notify the NPC within 72 hours and inform affected users promptly — fully compliant with NPC Circular No. 16-03.
Access, correct, delete, or export your filbit data at any time. Our Data Privacy Officer responds to all verified requests within 15 business days — your rights, guaranteed.
Now that you know how filbit protects your personal data, you can play with confidence. Join thousands of Filipino players on the filbit platform — fast GCash payouts, fair games, and your data always protected.
Must be 21 years or older · Gambling is addictive. Know when to stop. · PAGCOR framework · T&Cs apply