At filbit, we believe gaming should always be fun — never a source of stress, financial hardship, or harm. That's why responsible gaming isn't just a checkbox for us; it's a core part of how filbit operates. Whether you're spinning slots, playing bingo, or watching the live casino action, filbit gives you the tools to stay in control every step of the way.
Under Philippine law and PAGCOR regulations, you must be at least 21 years of age to register and play on filbit. We verify age during registration and may request government-issued ID at any time. Any account found to belong to a person under 21 will be immediately closed.
Responsible gaming means playing within your means, for fun, and with full awareness of the risks involved. For most Filipino players, online gaming on filbit is a great way to unwind after a long day — whether that's a few rounds of bingo, a quick slot session, or watching the live casino tables. And that's exactly how it should stay: enjoyable, controlled, and within budget.
The problem starts when gaming stops being fun and starts feeling like a need. When you find yourself chasing losses, spending more than you planned, or hiding your gaming activity from family — those are warning signs that deserve attention. filbit takes these signs seriously, and we've built tools directly into your account to help you course-correct before things get out of hand.
Gambling is addictive. Know when to stop. This isn't just a tagline — it's a reminder that filbit genuinely cares about the wellbeing of every player on our platform, from Manila to Cebu, Davao to Quezon City. We'd rather you play less and enjoy it more than play more and regret it.
⚠️ Remember: Gaming should never be used as a way to earn income, solve financial problems, or cope with stress or emotional difficulties. If you're playing for those reasons, please use our self-exclusion tools or reach out to our support team.
If you answer "yes" to two or more of these questions, it may be time to use filbit's responsible gaming tools or seek support.
Do you spend more money on gaming than you originally planned, even when you tell yourself you'll stop?
Have you ever borrowed money, sold items, or used bill money to fund your gaming sessions?
Do you feel restless, irritable, or anxious when you try to cut back or stop playing?
Do you find yourself chasing losses — playing more to try to win back money you've already lost?
Have family members, friends, or colleagues expressed concern about how much time or money you spend gaming?
Do you hide your gaming activity or lie about how much you've spent to people close to you?
If you answered yes to any of the above, filbit's responsible gaming tools are here to help. You can set limits, take a break, or self-exclude directly from your filbit account settings — no judgment, no hassle.
filbit has built responsible gaming into the core of the platform — not as an afterthought, but as a genuine commitment to every Filipino player on our site.
Every filbit account goes through age verification at registration. We require government-issued ID — passport, PhilSys ID, UMID, or driver's license — to confirm you are 21 or older before you can deposit or play.
Set daily, weekly, or monthly deposit limits on your filbit account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it has a 24-hour cooling-off period.
Set a maximum session duration for your filbit gaming sessions. When your time is up, filbit will notify you and log you out automatically — helping you stay aware of how long you've been playing.
Need a short break? filbit's cool-off feature lets you pause your account for 24 hours, 7 days, or 30 days. During a cool-off period, you cannot log in, deposit, or place bets — giving you space to reset.
If you feel you need a longer break, filbit's self-exclusion tool lets you close your account for a minimum of 6 months or permanently. During self-exclusion, your account is fully locked and cannot be reopened before the period ends.
filbit's support team is available around the clock to help with responsible gaming concerns. Whether you want to set limits, request self-exclusion, or just talk through your options, we're here — no judgment, always confidential.
All responsible gaming tools on filbit are available directly from your account settings — no need to contact support unless you prefer to. Here's how to access and use each tool:
Go to filbit.app and log in using your registered email and password.
Click your profile icon in the top right corner and select "Responsible Gaming" from the dropdown menu.
Select from deposit limits, session time limits, cool-off periods, or self-exclusion. All changes are applied instantly or within the stated cooling-off window.
Confirm your selection. For self-exclusion, filbit will send a confirmation email to your registered address. Keep this for your records.
Important: Self-exclusion on filbit is irreversible for the chosen period. If you select permanent self-exclusion, your account cannot be reopened. Please consider your decision carefully, or contact our support team to discuss your options first.
Set the maximum amount you can deposit into your filbit account per day, per week, or per month. This is one of the most effective ways to keep your gaming spend within your personal budget. You can set limits in Philippine Peso (₱) based on what's comfortable for you. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period to give you time to reconsider.
Decide in advance how long each gaming session should last. filbit will display a timer during your session and send you a notification when you're approaching your limit. When the limit is reached, you'll be automatically logged out.
Enable periodic pop-up reminders during your session that show how long you've been playing and how much you've wagered. These gentle nudges help you stay aware and make conscious decisions about continuing or stopping.
Take a short break from filbit without permanently closing your account. Choose from 1 day, 7 days, or 30 days. Your account is locked for the full duration — no logins, no deposits, no bets.
For a more serious break, self-exclusion locks your filbit account for a minimum of 6 months, 1 year, 5 years, or permanently. This is the strongest tool available and is recommended if you feel your gaming is becoming a problem.
Problem gambling can affect anyone — regardless of age, income, or background. In the Philippines, it's estimated that a significant number of online gaming users experience some form of gambling-related harm at some point. The good news is that help is available, and recognizing the signs early makes a real difference.
Common warning signs of problem gambling include: spending more than you can afford, neglecting work or family responsibilities to play, feeling anxious or depressed when not gaming, using gaming as a way to escape problems, and continuing to play despite repeated attempts to stop. If any of these sound familiar — whether for yourself or someone you know — please don't wait to seek help.
filbit strongly encourages any player who feels their gaming is becoming a problem to use our self-exclusion tools immediately and to reach out to professional support services. You can contact our responsible gaming team at [email protected] at any time — our team is trained to handle these conversations with care and confidentiality.
filbit will never penalize, pressure, or discourage a player from using responsible gaming tools or seeking help. Your wellbeing always comes first. Gambling is addictive. Know when to stop.
Need help now? Contact filbit's responsible gaming support team at [email protected] — available 24 hours a day, 7 days a week. All conversations are confidential.
filbit is built for fun. Set your limits, use our tools, and enjoy the games you love — knowing that filbit has your back every step of the way. Ready to play responsibly?
Must be 21 years or older · Gambling is addictive. Know when to stop. · PAGCOR framework · T&Cs apply